INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Why always show Payment Failure ?
- Repeat orders. If you make payment more than twice in 24 hours, your credit card will be blocked 24 hours.
- If your card was reported scam or unauthorised used, then you will not able to use this card to purchase.
What will show in my bank statement after my credit card charged?
This charge in your bank statement may show ( *Watches.com / Hong Kong *** / Clothes / jewelry) and so on, don’t worry, if you have any concern, please contact us.
What happen after payment is successful ?
We will process your order within 2 business days.
How long does shipping take?
Your package is dispatched from our Fulfilment center Hongkong . We use Express Post and in most cases you will see your order 2-4 days after dispatch if you live in a major metropolitan area in your state and choose Express Post.
If you have any questions please contact our office:
PH: +86 020-247544785
Will you restock items indicated as “out of stock?”
Yes, Maximum 2 weeks
Is my information secur when using this web?
Your information is secure while using our website.
INFORMATION ABOUT US